The Cantonal Bank of Lucerne (LUKB) utilizes digital signatures for its e-mail traffic, thus allowing encrypted communication between customers and the bank. The system is based on an intelligent secure e-mail solution by Swisscom IT Services.

Discretion, trust and security have always been the core values in the banking sector, and the successful advance of electronic communication has not changed this. However, risks have risen dramatically, and sophisticated technological competence is required in order to continue to guarantee discretion and security.